Many fans of Taylor swift were disappointed when they went online Tuesday morning to buy tickets for the music star’s impending arena visit and observed that Ticketmaster was encountering a variety of specialized issues.
Pre-sales for a handful of dates on the singer’s new tour began Tuesday. But infuriated fans report the ticketing website appeared to crash or freeze during purchase. Customers turned to Twitter to complain about Ticketmaster not loading or allowing them to access tickets, despite having a pre-sale code for verified fans
In a tweet, Ticketmaster Fan Support stated, “If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage. This will ensure an optimal shopping experience.”
The Ticketmaster website warned fans that the seating chart for buying tickets would not reflect availability, and it’s a mystery how after so many website crashes and ticket scalpers jacking up prices that a better system has not been put in place.
Swift recently became the first artist ever to simultaneously claim all top ten spots on the Billboard Hot 100 following the release of her latest album, “Midnights.”
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